- Our return policy only applies to products purchased directly from our website.
- All sales are final, but in the event of an authorized return of unopened product, a 25% restocking fee plus shipping costs will be assessed.
- Your product must be in its original unused and unopened condition to be returned, unless there is a manufacturer defect.
- Credit will only be applied to the original credit card account used for purchase.
- You are responsible for return shipping costs.
- If our warehouse is unable to accept your return, the merchandise will be returned to you without credit.
- Most credits are applied within five (5) business days of receipt of the item, allowing for processing and inspection time.
- You will receive a confirmation email when your account has been credited.
- Please email firstname.lastname@example.org to initiate a request for a refund.
- Mail your returned item(s) to VPX Sports, Attention: Receiving Department, 1600 North Park Drive, Weston, Florida 33326. Please include with your package, a letter informing us of the reason for your return and the original receipt or proof of purchase.
Most shipping for domestic orders is via FedEx. You may select between Ground, 2-day, 3-day (some areas), and Next Day Air. VPX only utilizes the U.S. Postal Service for Military orders. A per-item shipping fee is quoted based on the weight of the order. International and Canadian orders are not permitted. We ship most orders within the (3) business days of placement of the order. Orders are shipped Monday – Friday only.
NOTE: We cannot ship to a P.O. Box.
The accepted methods of payment are credit card (i.e., Visa, MasterCard, American Express) and PayPal. Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.